Reference

How gogojilli Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your gogojilli account, how we use it, and the choices you have over it.

Account data handled securelyGCash, Maya, InstaPay details protectedYour rights clearly statedContact us anytime to request changes
gogojilli How gogojilli Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply industry-standard security measures across every layer of your account — from the moment you log in on mobile to the moment a withdrawal clears to your e-wallet. Cookies are used to keep your session active and remember your preferences between visits, not to track you across unrelated sites. You can manage cookie preferences through your browser settings at any time.

Encrypted Connections All data exchanged between your device and our servers is encrypted via SSL. This covers your login, account details, and any GCash or Maya transaction you initiate.
Cookie Policy We use session cookies and preference cookies only. No third-party advertising cookies are placed on your device without your knowledge. You can clear or block them at any time in your browser.
Data Retention We keep your account data for as long as your account is open and for the period mandated by applicable Philippine law. Once that period ends, data is deleted from active systems.
Third-Party Sharing We share data only with payment processors like GCash, Maya, and InstaPay as required to complete your transactions. No marketing databases. No data brokers.
DATA REQUEST CHANNELS

How to Reach Us About Your Data

If you want to review, update, or ask us to delete your personal information, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly. We aim to acknowledge every data request within a reasonable time and keep you updated on its status.

Team online

Live Chat

Open the chat widget from any page on gogojilli. Available for account and data queries. Include your registered email or GCash-linked number for faster lookup.

Email Support

Send your data request or privacy concern to our support email address shown in your account settings. We respond to data-related emails with priority handling.

Account Settings

Some data updates — like your contact number or linked Maya wallet — can be changed directly inside your account profile without needing to contact support.

Common Questions About Your Privacy on gogojilli

These are the questions we hear most often about how your data is handled. If your question is not covered here, our live chat and email support can address it directly.

We collect your name, email, mobile number, and the payment details you register — including your GCash or Maya number. We also log your session and transaction history for security and verification purposes.

Yes. Payment credentials are transmitted through encrypted channels and are never stored in readable plain text. They are shared only with payment processors to complete your deposits and withdrawals.

You can request a copy of your personal data by contacting us via live chat or email. Include your registered account email so we can locate your records and prepare your data export.

Send a deletion request through live chat or support email. We will process it in line with applicable Philippine law — some records may be retained for the legally required period before full deletion.

We share data with payment processors — GCash, Maya, InstaPay — only to complete your transactions. We do not sell or share your data with advertisers, data brokers, or unrelated third parties.

Your data is kept while your account is active and for any additional period required under Philippine law. After that period, data is removed from our active systems following our standard deletion process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.